Last Updated 26th July 2020
Your personal information is important to me, and this document explains how I take care of it.
This policy applies to my data collection practices on this website, and any other websites connected to Carolina Kerridge and Heartstream Wellness. It also applies to any information gathered offline, or in person.
My website address is:
Acceptance of Terms
What Personal Data I Collect, and why I Collect It
In order to fulfil the nature of my work, I may collect the following data from you:
1: Personal Information
When you sign up to receive any of my communications, purchase any product (digital or otherwise) or complete any other online form (such as a contact form), you will need to supply all or some of the following information: first name, last name, email address, postal address, phone number or birth date. I do not collect any of this personal information from visitors to my website unless they provide such information voluntarily, such as signing up to receive further information or to join my mailing list. All information I collect under this section is classed as ‘Personal Information’.
2: Order Information
When you purchase anything from this website (or any of my other websites), you are required to provide me with certain information related to the sale of goods. In addition to the Personal Information outlined above, this may also include a PayPal email address, debit or credit card number, expiration date, billing address, activation codes, and other such information required to complete the sale.
This information is classed as ‘Order Information’.
3: Other Information
In addition to the information above, I may collect additional information with could include the following:
a) Additional information about yourself that you voluntarily provide (eg via a survey or questionnaire.
b) Information from your activity on this or other websites I own, including but not limited to IP addresses (which may be traceable to a specific computer or device), browser type and language, referring and exiting URLs, date and time, amount of time spent on particular pages, what sections of the websites you visit, and other information about your device (including the type of device, network type, carrier and country location, and other similar data).
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who I Share Your Data With
I use your Personal Information, Order Information, Other Information (and any other types of information as specified above) to provide my services, fulfill orders and purchases, conduct promotional campaigns, maintain my websites and services to you, ask for your feedback, and inform you of any products or services I am able to offer you.
I may also use/share the Information in one of the following ways:
When required to process your purchase, or provide additional support
With third-party promotional and marketing partners, on rare occasion
With third-party companies who provide or process order fulfillment, technical assistance, or other services that will help me provide a better service to you
To the extent permitted by law, I may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever I believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Carolina Kerridge, Heartstream Wellness or others.
Basis of Sharing
Please remember that any information you provide me is given by you on a voluntary basis. Any information you share publicly whilst on one of my websites may be seen by others (such as in chat rooms, webinars or comment or chat area) – so bear that in mind when sharing. Carolina Kerridge or Heartstream Wellness is not responsible for any unauthorized third-party use of such information.
How Long I Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on my website (if any), I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to you. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
Where I Send Your Data
Visitor comments may be checked through an automated spam detection service.
How I Protect Your Data
I take all commercially reasonable steps to protect your Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please bear in mind, however, that with all the best will in the world – information can easily fall into the wrong hands. I cannot guarantee the security of my databases, nor can I guarantee that the information you supply will not be intercepted while being transmitted to and from me over the Internet. In particular, email sent to or from my Websites may not be secure, and I would encourage you to take care in deciding which information you send to me via email.
How do I communicate with you?
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.
Questions Or Queries
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or write to Carolina Kerridge at Heartstream Wellness, 10, Hillplough Heights, Richmond, Nelson, New Zealand.